Strengthening Municipal Governance in Jordan .

Democracy and Governance | Civil Society, Civic Engagement, and Independent Media | Local Governance and Decentralization
Middle East and North Africa

Jordan Cities Implementing Transparent, Innovative, and Effective Solutions (CITIES)

Project Dates: September 2016 - September 2021
Jordanian communities need innovative, sustainable ways to improve both how municipalities deliver services and develop closer relationships between citizens and the government.

In 2011, the Jordanian government committed to a wide range of decentralization reforms so citizens could become more directly involved in the plans and programs of their local governments. Decentralizing government operations also empowered municipalities and other local government bodies to provide for and respond to Jordanian citizens. The USAID Jordan Cities Implementing Transparent, Innovative, and Effective Solutions (CITIES) project supported the development of more inclusive government operations. Citizens recognized their right to articulate their needs, and municipalities gained the organizational and management capacity to address those needs effectively. Consequently, communities became more cohesive and received the services they need.

153,625

building numbers installed and 5,062 streets with street name signage.

85

percent increase in knowledge among municipal officials and subnational staff trained or coached.

72

local development plans created for municipalities.

Project Goals


  • Improve how the government delivers core services, such as solid waste management, street naming, and building numbering
  • Increase the sustainability of municipal governance operations
  • Strengthen the government’s capacity to respond to the identified needs of citizens
  • Support municipalities and the people who live in them to create communities that are more cohesive and resilient