Strengthening Municipal Governance in Jordan.

Jordan Cities Implementing Transparent, Innovative, and Effective Solutions (CITIES)

Project Dates: September 2016 - September 2021
Jordanian communities need innovative, sustainable ways both to improve how municipalities deliver services and to develop closer relationships between citizens and the government.

In 2011, the Jordanian government committed to a wide range of decentralization reforms so citizens could become more directly involved in the plans and programs of their local governments. Decentralizing government operations also empowers municipalities and other local government bodies to provide for and respond to Jordanian citizens. The USAID Jordan Cities Implementing Transparent, Innovative, and Effective Solutions (CITIES) project is supporting the development of more inclusive government operations. Citizens are recognizing their right to articulate their needs, and municipalities are gaining the organizational and management capacity to address those needs effectively. Consequently, communities are becoming more cohesive and receiving the services they need.

Project Goals


  • Improve how the government delivers core services, such as solid waste management, street naming, and building numbering
  • Increase the sustainability of municipal governance operations
  • Strengthen the government’s capacity to respond to the identified needs of citizens
  • Support municipalities and the people who live in them to create communities that are more cohesive and resilient