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Supporting the Ministry of Health to Improve the Quality of Service Delivery in Peru

The Quality Healthcare project provided technical assistance to national and local government health agencies in Peru to improve the quality of healthcare services for vulnerable populations.

Peru’s recent surge of economic growth was not fully reflected in the quality of its public healthcare system. However, as the government’s approach to healthcare decentralized, planning and budgeting responsibility also began to shift to the regional level. This shift provided an opportunity to strengthen regional and local capacity and to ensure access to high-quality healthcare services that also reflected social equity.

Through the USAID Quality Healthcare (QHC) project, Chemonics supported the Peruvian government’s efforts to improve quality and efficiency of health services for HIV/AIDS, sexually transmitted infections, tuberculosis, maternal and child health, family planning and reproductive health, and other public health threats. The project provided specialized technical assistance at the local, regional, and national levels to ensure effective and high-quality healthcare for the poorest members of the Peruvian population.

 

The project worked with the Ministry of Health, regional and local authorities, and local community representatives in seven regions to guarantee the impact and sustainability of improvements in quality. By applying a performance improvement methodology, which is based on best practices, health teams identified and analyzed gaps in their performance. They also created improvement plans to implement necessary and appropriate solutions.

 

Project Results:

  • QHC staff coordinated with the Peruvian Ministry of Health to mandate the use of Performance Improvement Methodology (PIM) at all public healthcare facilities nationwide.
  • 3978 people from 16 regions were trained in PIM.
  • 2,661 people from 21 regions were trained in tuberculosis prevention and control.
  • 1090 healthcare facilities in seven regions completed at least two maternal and child health performance assessments between 2009-2013.
  • QHC provided technical assistance to help national health programs (HIV/AIDS, TB, maternal and child health) update or create 20 national guidelines, ten of which have already been approved.

Project Reports:

Project Duration: 2008 – 2013

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